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Reliability
Table of Contents
Reliability is closing loops on time often enough that people stop asking twice.
Key Concept
- Small reliability compounds - the person who's five minutes early every time gets trusted with the big thing eventually.
- Level 1: Showing up on time again and again builds trust - like always being five minutes early until people give you the big job.
- Level 2: Showing up on time again and again builds trust - the person who is always five minutes early eventually gets the important job.
- Level 3: Small promises kept compound - five minutes early every time beats one heroic save.
- Level 4: Because trust accrues from repeated proof, reliability is the slow credit score of leadership.
- Level 5: Small reliability compounds - the person who is five minutes early every time gets trusted with the big thing eventually.
- Reliability is doing what you said, when you said, often enough that others can plan around you.
- People stop chasing updates when you close loops without reminders.
Examples
- The backup alarm texts if the freezer warms - I do not discover thawed meat at breakfast.
- Same opener on the gate every morning - neighbors trust it without calling to check.
Note Relationships
| Relationship | Wikilink | Reason |
|---|---|---|
| contradicts | Minimum Viable Product | when waiting for perfect reliability blocks shipping something useful now |
| extends | Finish Strong | Reliable people finish, not only start |
| extends | Let Your Yes Be Yes | Gospel source for plain commitments |
| extends | Plain Commitments at Work | Yes means yes - reliability in Slack-sized promises |
