Leadership

Heed Every Near-Miss

Heed Every Near-Miss

A close call means the system nearly failed, not that we got proof the activity was safe because nobody died.

Hierarchy of Controls

Hierarchy of Controls

Remove the hazard first, then substitute, engineer, admin, PPE - in that order.

Incident Investigation

Incident Investigation

Find system causes after a miss - not only who to blame.

Learning Organizations

Learning Organizations

Teams that change process after mistakes instead of burying them.

Life Before Achievement

Life Before Achievement

Human life is non-negotiable - even when the goal is a championship or a reputation for toughness.

Normalization of Deviance

Normalization of Deviance

Repeated close calls slowly redefine 'normal' until disaster feels surprising but was predictable.

Psychological Safety

Psychological Safety

People can name mistakes and near-misses without fear of humiliation or retaliation.

Reversibility

Reversibility

Prefer choices you can undo - irreversible harm needs a higher bar.

Risk Management

Risk Management

Name what can go wrong, how likely, how bad - then choose controls in order of strength.

Safety by Design

Safety by Design

Build workflows so the dangerous move is hard - not just a warning label and good intentions.

Break the Escalation Cycle

Break the Escalation Cycle

Break the escalation cycle - do not match tone for tone when a sharp email lands; stop the loop first.

Forgiveness at Work

Forgiveness at Work

Release a colleague debt from the heart without pretending the slight did not matter or skipping boundaries where trust broke.

Golden Rule at Work

Golden Rule at Work

Treat colleagues the way you want to be treated - in email tone, credit, deadlines, and hallway gossip.

Integrity Without an Audience

Integrity Without an Audience

Do the honest work when there's no audience - accurate time logs, real tests, the fix nobody asked for yet.

Outcomes Over Pitch Decks

Outcomes Over Pitch Decks

Judge vendors, frameworks, and internal champions by what they produce - not slide polish, not LinkedIn aura.

Plain Commitments at Work

Plain Commitments at Work

Say yes or no clearly - no "definitely maybe," no stack of qualifiers so people trust a weak promise.

Priorities Before the Inbox

Priorities Before the Inbox

Put the real priority first before email, Slack, and everyone else's urgency rewrite my morning.

Reconcile Before the Review

Reconcile Before the Review

Reconcile before the review - fix the relationship before OKRs, demos, or reorg meetings.

Servant Leadership

Servant Leadership

Servant leaders unblock the team, coach through mess, take blame up, and pass credit down.

Share What You Learn

Share What You Learn

Write the doc, do the pass-off, answer the junior question - hoarding know-how helps nobody.

Workplace Principles

Workplace Principles

The same ethics as Eternal Principles, in plain office language where religious terms sound awkward.

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